Zyberfy respects your privacy. This policy explains what we collect, why we collect it, and how we protect it.
Information we collect
- Account info like name, email, and business settings
- Messages and conversation metadata needed to run your assistant
- Usage analytics like page views and feature events
- Payment info processed by Stripe, we do not store card numbers
How we use information
- Operate the platform and personalize your experience
- Generate replies and automation using your settings
- Improve reliability, security, and performance
- Send important account messages and service notices
AI and service providers
We use trusted providers to run Zyberfy. This may include AI processing and messaging delivery.
- OpenAI and Anthropic for AI responses and automation
- Twilio for SMS delivery
- Stripe for billing and subscription management
- Hosting and databases used to operate the service
Messaging and SMS
If you provide a phone number, you may receive SMS related to your account, your leads, and assistant activity. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.
Data retention
We retain data to operate your account and provide the service. You can request deletion by emailing hello@zyberfy.com.
Security
We use reasonable safeguards to protect your information, including access controls and secure infrastructure practices.
Your rights
You may request access, correction, or deletion of your information. Contact hello@zyberfy.com.
Changes
We may update this policy. Changes will be posted here with an updated effective date.